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  1. The nursery will contact you if they have a place they can offer you and they will normally do this with at least one month’s notice.  You will receive correspondence from the Nursery Manager, which will constitute a formal offer. You will have seven working days to respond.
  2. Please contact the nursery directly within SEVEN working days, if you need to discuss the offer in more detail.
  3. If you do not respond within SEVEN working days, the normal practice will be that the offer is withdrawn and the place will be offered to the next eligible parent on the waiting list.
  4. If you refuse or do not respond to two separate offers, your application will be removed from the waiting list. After 3 months you can reapply to join the waiting list by completing a new application form and paying the application fee.
  5. Once a place has been allocated a contract is agreed between you and the nursery management. At this point you will be fully liable for payment of the fees.
  6. The nursery will arrange settling in sessions for your child before they officially start at the nursery. This will help you and your child to adjust to the new routine and environment.
  7. If you are a staff member, accepting a staff place, you will be eligible to pay for fees through the Workplace Salary Exchange Scheme.  Please note that if you accept a student place, even if your partner is a staff member, you can not pay your fees via the Workplace Salary Exchange Scheme.
  8. Once you have taken up a place, if you unexpectedly need to take a long period of absence from the nursery because of work, emergency, illness etc. please contact the Childcare Office and nursery to discuss. If an extended period is agreed, full nursery fees must still be paid.
  9. You are entitled to remain on the waiting list for a University workplace nursery while accepting a place at the other University workplace nursery.  Your application will be treated the same as all other applications and NO priority will be given.