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Ofsted is the Office for Standards in Education, Children’s Services and Skills. It is independent and impartial, and reports directly to Parliament.

It is responsible for the inspection and regulation of services which care for children and young people, and those providing education and skills for learners of all ages. These services include maintained schools and academies, some independent schools, early years and childcare, children’s centres, family centres, adoption and fostering services and agencies, children’s services in local authorities and further education colleges and 14 to 19 provision.

When making a decision about a particular service for your child/ren you may wish to look at the inspection reports of schools in your local area.

COMPLAINTS

If you have a complaint about the care provided at a childcare or school setting, you will need to contact Ofsted, who manage the complaints procedure, and follow the official procedure. For more information please go to www.gov.uk/complain-about-school.

*Contractual disputes relating to childcare providers cannot be dealt with by Ofsted, so if this is your complaint we suggest going to the Citzen’s Advice Bureau in the first instance.

Other services will have their own complaints procedures.  For more information contact the service directly.